Best Western Premier Heronston Hotel & Spa | Bridgend (Wales) ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Ewenny Road, Bridgend (Wales), United Kingdom, CF35 5AW

“Situated just a couple of miles off the M4, this hotel offers easy access to nearby attractions and the vibrant city life.”view full review

Experience the Best Western Premier Heronston Hotel & Spa, a pet-friendly three-star accommodation in Bridgend (Wales) offering modern amenities and full leisure facilities. Highlights include an indoor heated pool, spa treatment rooms, and a convenient location near both coast and countryside.

Rooms & Amenities

Rooms at the Best Western Premier Heronston Hotel & Spa feature flat-screen TVs, electric kettles, and free Wi-Fi. Family rooms are available, accommodating up to four guests, with children under 12 eating breakfast for free when sharing with two paying adults.

Dining Options

Dining options include the Crane Restaurant offering traditional and continental dishes, along with the Ewennys Bar & Grill, where relaxed meals and beverages are served. Breakfast is available daily with dinner service from Monday to Saturday. Room service is offered around the clock.

Leisure Facilities

The hotel's leisure club includes an indoor heated pool, sauna, steam room, and a fully equipped gym. Spa treatments must be booked in advance and are available from Wednesday to Monday. Outdoor activities nearby include golf courses like Southerndown and scenic spots such as Margam Country Park.

Business & Events

With flexible meeting spaces for up to 200 delegates and comprehensive event management, the Best Western Premier Heronston Hotel & Spa is suitable for conferences and private events. It is conveniently located near Junction 35 of the M4, providing easy access to surrounding areas.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

240 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Deluxe Twin Room Skylight

Max:

2 persons

240 sq. feet

Bed options:

2 Single beds

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

240 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Bridgend (Wales)4300 ft

Airports

Cardiff (CWL) 19.3 mi

Swansea (SWS) 28.7 mi

Bus

Bus stop 2.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Refreshing Spa

“The spa facilities provided a serene atmosphere; the sauna and steam room were particularly enjoyable, offering the perfect escape from daily stress.” view full review

Delicious Afternoon Tea

“The afternoon tea service was good, with warm scones and fresh cream that truly elevated the experience.” view full review

Spacious Bedrooms

“The room was incredibly spacious, allowing for a comfortable stay, and the large bed was a highlight that contributed to a restful night's sleep.” view full review

Accessible Amenities

“The accessibility options for the spa area were impressive, ensuring that everyone could enjoy the relaxation it offered.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Locker room
Lift
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's menu

Spa & Leisure

Indoor swimming pool
Sun loungers
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Heating
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Ewenny Road, Bridgend (Wales), United Kingdom, CF35 5AW

Map view

Ewenny Road, Bridgend (Wales), United Kingdom, CF35 5AW

City landmarks

Church

Ewenny Priory Church

4600 ft

Castle

Ogmore Castle

1.7 mi

Landmark

Hut 9 at former Prisoner of War Camp and Special Camp XI

3200 ft

Landmark

St John's House Trust

1.0 mi

Castle

Newcastle Bridgend

1.2 mi

Landmark

St.Mary Nolton Church

4000 ft

Church

St Mary's Catholic Church

2800 ft

Landmark

South Wales Police Heritage Centre

3400 ft

Landmark

Police War Memorial

3500 ft

Landmark

Bridgend Golf Complex

1.2 mi

Church

Freeschool Court Evangelical Church

4000 ft

Landmark

Nolton Art Gallery

4200 ft

Landmark

Compassion Church

4200 ft

Landmark

Christadelphian Hall

4200 ft

Landmark

Carousel Amusement Centre

4400 ft

Landmark

Bridgend Snooker & Pool Centre

4400 ft

Park

Newbridge Fields

1.3 mi

Mall

The Rhiw Shopping Centre

4700 ft

Landmark

The Randall Memorial

4900 ft

Landmark

Bridgend Quaker Meeting House

5100 ft

Landmark

Tabernacle Church

5200 ft

Casino

Castle Bingo

5200 ft

Landmark

Glamorgan Heritage Coastline

1.3 mi

Landmark

Ruhamah Baptist Chapel

5300 ft

Landmark

Ewenny Priory

1.4 mi

Landmark

Luminar Leisure plc

1.0 mi

Landmark

Tommies Amusements

1.0 mi

Landmark

The Church of Jesus Christ of Latter-day Saints

1.0 mi

Landmark

Stardust Amusements

1.0 mi

Landmark

Bridgend United Church

1.0 mi

Nearby

Island Farm

Hut 9 at former Prisoner of War Camp and Special Camp XI

3200 ft

Restaurants

Crane

1600 ft

Ewenny Road Best Western Heronston Hotel

KFC Bridgend

3700 ft

Hernston Retail Park

Reviews and Ratings

Reviews from guests about their experience.

66%

loved their spa retreat and can’t wait to return.

Clean environment

Helpful staff

Noisy upstairs

Spa hot tub broken

6.6/10

Nice

Rooms

5.4

Location

8.2

Service

6.4

Dining

5.2

Nigel

United Kingdom, March 2025

6.0/10

The hotel has a good location near Bridgend, with easy access from the M4. While the friendly reception staff made me feel welcome, the overall experience was marred by the poor condition of the rooms and the dining quality. The bar area was often unmanned, which added to the frustration during busy times. The breakfast and buffet were also disappointing and didn't meet expectations.

Rooms

5.0

The room was in a poor state, with a musty smell and several maintenance issues, which really detracted from my stay.

Service

5.0

While the staff at reception was friendly, the overall service was lacking, especially during busy periods.

Location

8.0

The hotel is conveniently located just off the M4, making it easy to reach and positioned near local attractions.

Dining

5.0

The dining experience left much to be desired with poor-quality food and slow service, particularly during busy events.

Facilities

5.0

The facilities, including the bar and spa area, seemed understaffed and struggled to meet guest demand, which was disappointing.

Harper

United Kingdom, February 2025

7.0/10

I had a mixed experience at this hotel. The location was absolutely perfect for beach access, and I appreciated the clean garden facilities for my dog. However, the noise from the wedding party and the discomfort of the bed really affected my sleep during the stay. While the staff were accommodating, the restrictions around dog-friendly areas were a bit unclear. The room decor was nice, but there was definitely room for improvement.

Rooms

6.0

The rooms were a good standard, nicely refurbished but the bed was uncomfortable with only two pillows provided.

Service

7.0

The staff were generally friendly and accommodating, but there were some inconsistencies with communication regarding dog policies.

Location

9.0

The hotel is in a fantastic location, perfect for accessing nearby beaches and local attractions.

Dining

6.0

The dining experience was a bit lacking in clarity about dog policies in the bar area.

Facilities

Liam

United Kingdom, December 2024

7.4/10

I had a lovely time at the hotel with its clean and friendly environment, and the staff was incredibly helpful. The room was spacious and comfortable, which added to my enjoyment. However, I did face some issues with noise from the floor above and the hot tub in the spa was out of order during my visit. Overall, a nice place for a short getaway.

Rooms

8.0

The room was spacious, very clean, and the bed was really comfortable, although noisy at times due to creaky floorboards from above.

Service

9.0

The staff were brilliant and very sociable, always ready to help with any issues I had.

Location

9.0

The hotel is ideally located, close to beaches which is great for dog lovers like me.

Dining

5.0

The breakfast could use improvement as it was a bit disappointing in terms of options and quality during peak hours.

Facilities

6.0

The spa facilities were decent but I was let down that the hot tub was broken, affecting my relaxation plans.

Clean environment

Noisy upstairs

David

United Kingdom, December 2024

6.8/10

Overall, my stay at this hotel was quite mixed. The rooms were spacious and comfortable, which was a plus for my family. The staff were very accommodating and helpful during our stay. However, the dining experience left much to be desired, especially when it came to breakfast options and charges that felt unclear. The pool area was lovely, but there were some limitations with timing for the children's pool.

Rooms

7.0

The room was clean and spacious, perfect for our family of four. However, the decor felt a bit on the dark side, and we struggled with the heat despite setting the temperature to the lowest possible.

Service

6.0

While most staff were friendly and accommodating, my experience with resolving a billing issue was frustrating. I felt like I was not given the support I needed during a stressful situation.

Location

8.0

The hotel is conveniently located, allowing easy access to local attractions, which was a bonus for us during our stay.

Dining

5.0

I found the dining experience disappointing, with limited breakfast options that didn't meet expectations, especially considering the evening meal selections had some good variety.

Facilities

8.0

The pool area was enjoyable and well-kept, providing a nice way to relax together as a family. However, the children's pool hours were a bit too restrictive for us.

Grace

United Kingdom, November 2024

6.0/10

My recent stay at the hotel was quite mixed. While the staff was friendly and accommodating, the overall experience was disappointing due to the poor condition of the room and some mismanagement during my spa visit. The location was decent, but I wouldn't recommend it if you're looking for a reliable spa experience.

Rooms

5.0

I was initially placed in a room that was incredibly outdated and not at all what I expected for a Bridal Suite. After downgrading, the new room was slightly better, but still had issues. Overall, the decor left much to be desired.

Service

5.0

While some staff members were friendly, the overall service experience felt rushed and disorganized, especially during my spa treatment.

Location

7.0

The hotel was situated about a mile from the train station, which made it convenient enough for getting around.

Dining

6.0

The dining experience was decent when it came to the afternoon tea; however, there were delays and confusion about what was included in the package.

Facilities

6.0

The spa facilities seemed well-equipped, but I faced issues accessing them, and the presence of barking dogs was quite distracting.