Best Western Premier Heronston Hotel & Spa, Bridgend (Wales)
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Key details
About the Hotel
Ewenny Road,
Bridgend (Wales),
United Kingdom,
CF35 5AW,
Mid Glamorgan
Best Western Premier Heronston Hotel & Spa offers full leisure facilities including a spa and indoor heated pool. This pet-friendly Bridgend (Wales) hotel provides modern accommodations and is conveniently situated near major attractions.
Rooms & Amenities
Rooms feature modern decor, flat-screen TVs, and tea and coffee facilities. Family rooms are available and children 12 years and under can enjoy breakfast at no additional charge when sharing with two paying adults.
Dining & Nearby Options
Dining options include the Crane Restaurant, offering seasonal dishes made with locally sourced ingredients, and Ewennys Bar & Grill serving bar meals. The restaurant is open daily for breakfast and Monday to Saturday for dinner.
Leisure & Spa
The leisure club features an indoor heated pool, sauna, steam room, and gym. Spa treatments must be booked in advance and are available from Wednesday to Monday.
Business & Services
The hotel provides event spaces accommodating up to 200 delegates and offers catering options. Free parking is available on-site, and the hotel is conveniently located near the M4 motorway, placing it within easy reach of Cardiff and Swansea.
View all
Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comprehensive guide to transport options for seamless travel
City Centre
Bridgend (Wales)4300 ft
Airports
Cardiff (CWL)
19.3
mi
Swansea (SWS)
28.7
mi
Bus
Bus stop
2.7
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Refreshing Spa
“The spa facilities provided a serene atmosphere; the sauna and steam room were particularly enjoyable, offering the perfect escape from daily stress.” view full review
Delicious Afternoon Tea
“The afternoon tea service was good, with warm scones and fresh cream that truly elevated the experience.” view full review
Spacious Bedrooms
“The room was incredibly spacious, allowing for a comfortable stay, and the large bed was a highlight that contributed to a restful night's sleep.” view full review
Accessible Amenities
“The accessibility options for the spa area were impressive, ensuring that everyone could enjoy the relaxation it offered.” view full review
General
No smoking on site
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Locker room
Lift
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Children's menu
Spa & Leisure
Indoor swimming pool
Sun loungers
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services
Room features
Free Wi-Fi in rooms
Heating
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Ewenny Road,
Bridgend (Wales),
United Kingdom,
CF35 5AW,
Mid Glamorgan
Map view
Ewenny Road,
Bridgend (Wales),
United Kingdom,
CF35 5AW,
Mid Glamorgan
City landmarks
Church
Ewenny Priory Church
4600 ft
Castle
Ogmore Castle
1.7
mi
Island Farm
Hut 9 at former Prisoner of War Camp and Special Camp XI
3200 ft
St. Johns Court Newcastle Hill
St John's House Trust
1.0
mi
Castle
Newcastle Bridgend
1.2
mi
St.Mary Nolton Church
4000 ft
Church
St Mary's Catholic Church
2800 ft
Wales Police Heritage Centre Cowbridge Road South Wales Police Headquarters
South Wales Police Heritage Centre
3400 ft
Police War Memorial
3500 ft
Bridgend Golf Complex
1.2
mi
Church
Freeschool Court Evangelical Church
4000 ft
Nolton Art Gallery
4200 ft
Compassion Church
4200 ft
Christadelphian Hall
4200 ft
Carousel Amusement Centre
4400 ft
Bridgend Snooker & Pool Centre
4400 ft
Park
Newbridge Fields
1.3
mi
Mall
The Rhiw Shopping Centre
4700 ft
The Randall Memorial
4900 ft
Bridgend Quaker Meeting House
5100 ft
Tabernacle Church
5200 ft
Casino
Castle Bingo
5200 ft
Glamorgan Heritage Coastline
1.3
mi
Ruhamah Baptist Chapel
5300 ft
Abbey Rd
Ewenny Priory
1.4
mi
Luminar Leisure plc
1.0
mi
Tommies Amusements
1.0
mi
The Church of Jesus Christ of Latter-day Saints
1.0
mi
Stardust Amusements
1.0
mi
Bridgend United Church
1.0
mi
Nearby
Island Farm
Hut 9 at former Prisoner of War Camp and Special Camp XI
3200 ft
Restaurants
Crane
1600 ft
Ewenny Road Best Western Heronston Hotel
KFC Bridgend
3700 ft
Hernston Retail Park
Reviews and Ratings
Reviews from guests about their experience.
62%
loved their spa retreat and can’t wait to return.
Clean environment
Helpful staff
Noisy upstairs
Spa hot tub broken
6.2/10
Nice
Rooms
5.4
Location
8.2
Service
6.4
Dining
5.2
Guest reviews
6.2/10
based on 5 reviews
8.2
8.2/10 based on 562 reviews
Nigel
United Kingdom,
March
2025
5.0/10
The hotel has a good location near Bridgend, with easy access from the M4. While the friendly reception staff made me feel welcome, the overall experience was marred by the poor condition of the rooms and the dining quality. The bar area was often unmanned, which added to the frustration during busy times. The breakfast and buffet were also disappointing and didn't meet expectations.
Rooms
5.0
The room was in a poor state, with a musty smell and several maintenance issues, which really detracted from my stay.
Service
5.0
While the staff at reception was friendly, the overall service was lacking, especially during busy periods.
Location
8.0
The hotel is conveniently located just off the M4, making it easy to reach and positioned near local attractions.
Dining
5.0
The dining experience left much to be desired with poor-quality food and slow service, particularly during busy events.
Facilities
5.0
The facilities, including the bar and spa area, seemed understaffed and struggled to meet guest demand, which was disappointing.
Harper
United Kingdom,
February
2025
7.0/10
I had a mixed experience at this hotel. The location was absolutely perfect for beach access, and I appreciated the clean garden facilities for my dog. However, the noise from the wedding party and the discomfort of the bed really affected my sleep during the stay. While the staff were accommodating, the restrictions around dog-friendly areas were a bit unclear. The room decor was nice, but there was definitely room for improvement.
Rooms
6.0
The rooms were a good standard, nicely refurbished but the bed was uncomfortable with only two pillows provided.
Service
7.0
The staff were generally friendly and accommodating, but there were some inconsistencies with communication regarding dog policies.
Location
9.0
The hotel is in a fantastic location, perfect for accessing nearby beaches and local attractions.
Dining
6.0
The dining experience was a bit lacking in clarity about dog policies in the bar area.
Facilities
Liam
United Kingdom,
December
2024
7.4/10
I had a lovely time at the hotel with its clean and friendly environment, and the staff was incredibly helpful. The room was spacious and comfortable, which added to my enjoyment. However, I did face some issues with noise from the floor above and the hot tub in the spa was out of order during my visit. Overall, a nice place for a short getaway.
Rooms
8.0
The room was spacious, very clean, and the bed was really comfortable, although noisy at times due to creaky floorboards from above.
Service
9.0
The staff were brilliant and very sociable, always ready to help with any issues I had.
Location
9.0
The hotel is ideally located, close to beaches which is great for dog lovers like me.
Dining
5.0
The breakfast could use improvement as it was a bit disappointing in terms of options and quality during peak hours.
Facilities
6.0
The spa facilities were decent but I was let down that the hot tub was broken, affecting my relaxation plans.
Clean environment
Noisy upstairs
David
United Kingdom,
December
2024
6.8/10
Overall, my stay at this hotel was quite mixed. The rooms were spacious and comfortable, which was a plus for my family. The staff were very accommodating and helpful during our stay. However, the dining experience left much to be desired, especially when it came to breakfast options and charges that felt unclear. The pool area was lovely, but there were some limitations with timing for the children's pool.
Rooms
7.0
The room was clean and spacious, perfect for our family of four. However, the decor felt a bit on the dark side, and we struggled with the heat despite setting the temperature to the lowest possible.
Service
6.0
While most staff were friendly and accommodating, my experience with resolving a billing issue was frustrating. I felt like I was not given the support I needed during a stressful situation.
Location
8.0
The hotel is conveniently located, allowing easy access to local attractions, which was a bonus for us during our stay.
Dining
5.0
I found the dining experience disappointing, with limited breakfast options that didn’t meet expectations, especially considering the evening meal selections had some good variety.
Facilities
8.0
The pool area was enjoyable and well-kept, providing a nice way to relax together as a family. However, the children's pool hours were a bit too restrictive for us.
Grace
United Kingdom,
November
2024
5.4/10
My recent stay at the hotel was quite mixed. While the staff was friendly and accommodating, the overall experience was disappointing due to the poor condition of the room and some mismanagement during my spa visit. The location was decent, but I wouldn't recommend it if you're looking for a reliable spa experience.
Rooms
5.0
I was initially placed in a room that was incredibly outdated and not at all what I expected for a Bridal Suite. After downgrading, the new room was slightly better, but still had issues. Overall, the decor left much to be desired.
Service
5.0
While some staff members were friendly, the overall service experience felt rushed and disorganized, especially during my spa treatment.
Location
7.0
The hotel was situated about a mile from the train station, which made it convenient enough for getting around.
Dining
6.0
The dining experience was decent when it came to the afternoon tea; however, there were delays and confusion about what was included in the package.
Facilities
6.0
The spa facilities seemed well-equipped, but I faced issues accessing them, and the presence of barking dogs was quite distracting.
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