What is the check-in and check-out policy at Best Western Premier Heronston Hotel & Spa?
Check-in is from 15:00 and check-out is by 10:30.
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Best Western Premier Heronston Hotel & Spa, Bridgend (Wales)
90US$
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Key details
About the Hotel
Ewenny Road,
Bridgend (Wales),
United Kingdom,
CF35 5AW,
Mid Glamorgan
- Near Dunraven Beach
Very good
7.7
8.5
3.3
3.6
Loved by guests
"The Pool, Sauna and Steam room was a lovely addition to the hotel."
"The food is definitely a great feature of the hotel."
"The sauna, steam and gym facilities were just what I needed."
Best Western Premier Heronston Hotel & Spa features a range of leisure facilities including an
Rooms & Amenities
Rooms at Best Western Premier Heronston Hotel & Spa include
Dining Options
Guests can dine at the
Leisure & Spa
The leisure club features a
Business & Location
Best Western Premier Heronston Hotel & Spa offers
“In Bridgend, this Best Western Premier aims for a polished experience with its spa and dining, but some guests find the execution inconsistent. I noted that while the hotel is near both Cardiff and Swansea, service lapses can overshadow the conveniences. For those seeking a relaxing spa escape, managing expectations might be wise.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room Skylight
2 persons
22 m²
2 Single beds
Deluxe Room
2 persons
22 m²
2 Single beds or 1 Queen-size bed
Standard Double Room
2 persons
22 m²
1 Double bed
Superior King Room Non-Smoking
2 persons
29 m²
1 King-size bed
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Lift
- Barber shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Spa & Leisure
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Free Wi-Fi in rooms
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
At the Best Western Premier Heronston Hotel & Spa, guests can enjoy delightful culinary experiences at the Crane Restaurant and Ewennys Bar & Grill. Both venues offer a warm ambiance and cater to a variety of dietary preferences, ensuring every meal is a celebration of taste and comfort.
Crane Restaurant
European cuisine with a focus on vegetarian, vegan, gluten-free, and dairy-free options
Ambiance
Traditional setting that exudes warmth and charm, perfect for intimate dinners or family gatherings
Key Offerings
Highlights include an array of international dishes, with options tailored for various dietary needs, creating a satisfying dining experience for all palates.
Reservation
Recommended, especially during busy hours
Breakfast served Mon-Fri 07:00-09:00, Sat-Sun 08:00-10:00; Dinner served Mon-Sat 18:30-21:00, closed Friday and Saturday nights in December
Ewennys Bar & Grill
Casual dining with light meals and beverages
Ambiance
Relaxed atmosphere, ideal for unwinding with a pre-dinner drink or enjoying a light snack in a cozy environment
Key Offerings
Offers a selection of light meals and refreshing drinks, perfect for a casual gathering or a quick bite at the bar.
Reservation
Not needed as it's a casual dining space
Open daily; specifics for meal times are not provided
Location
Ewenny Road,
Bridgend (Wales),
United Kingdom,
CF35 5AW,
Mid Glamorgan
Map view
Ewenny Road,
Bridgend (Wales),
United Kingdom,
CF35 5AW,
Mid Glamorgan
City landmarks
Church
Ewenny Priory Church
1.4
km
Castle
Ogmore Castle
2.7
km
Landmark
Hut 9 at former Prisoner of War Camp and Special Camp XI
970 m
Landmark
St John's House Trust
1.7
km
Castle
Newcastle Bridgend
2.0
km
Landmark
St.Mary Nolton Church
1.2
km
Church
St Mary's Catholic Church
850 m
Landmark
South Wales Police Heritage Centre
1.0
km
Landmark
Police War Memorial
1.1
km
Landmark
Bridgend Golf Complex
2.0
km
Church
Freeschool Court Evangelical Church
1.2
km
Landmark
Nolton Art Gallery
1.3
km
Landmark
Compassion Church
1.3
km
Landmark
Christadelphian Hall
1.3
km
Landmark
Carousel Amusement Centre
1.3
km
Landmark
Bridgend Snooker & Pool Centre
1.3
km
Park
Newbridge Fields
2.1
km
Mall
The Rhiw Shopping Centre
1.4
km
Landmark
The Randall Memorial
1.5
km
Landmark
Bridgend Quaker Meeting House
1.5
km
Landmark
Tabernacle Church
1.6
km
Casino
Castle Bingo
1.6
km
Landmark
Glamorgan Heritage Coastline
2.1
km
Landmark
Ruhamah Baptist Chapel
1.6
km
Landmark
Ewenny Priory
2.2
km
Landmark
Luminar Leisure plc
1.6
km
Landmark
Tommies Amusements
1.6
km
Landmark
The Church of Jesus Christ of Latter-day Saints
1.6
km
Landmark
Stardust Amusements
1.6
km
Landmark
Bridgend United Church
1.7
km
Nearby
Island Farm
Hut 9 at former Prisoner of War Camp and Special Camp XI
970 m
Restaurants
Crane
480 m
Ewenny Road Best Western Heronston Hotel
KFC Bridgend
1.1
km
Hernston Retail Park
Explore Bridgend (Wales)
Local Highlights
Ewenny Priory Church
17 minutes' walk
A historic church dating back to the 12th century, featuring stunning architecture and serene grounds.
Ogmore Castle
10 minutes' drive
A stunning castle ruin offering picturesque views of the Ogmore River and a glimpse into medieval history.
Newcastle Bridgend
25 minutes' walk
A beautiful historic site with scenic views and remnants of a medieval castle, perfect for leisurely strolls.
Crane
6 minutes' walk
A cozy pub offering locally sourced dishes, with a warm atmosphere and popular Sunday roasts.
KFC Bridgend
14 minutes' walk
A casual eatery serving fried chicken and comfort food; perfect for a quick, tasty meal.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
66%
loved their spa retreat and can’t wait to return.
Clean environment
Helpful staff
Noisy upstairs
Spa hot tub broken
6.6/10
Nice
Rooms
5.4
Location
8.2
Service
6.4
Dining
5.2
Nigel
United Kingdom,
March
2025
6.0/10
The hotel has a good location near Bridgend, with easy access from the M4. While the friendly reception staff made me feel welcome, the overall experience was marred by the poor condition of the rooms and the dining quality. The bar area was often unmanned, which added to the frustration during busy times. The breakfast and buffet were also disappointing and didn't meet expectations.
Rooms
5.0
The room was in a poor state, with a musty smell and several maintenance issues, which really detracted from my stay.
Service
5.0
While the staff at reception was friendly, the overall service was lacking, especially during busy periods.
Location
8.0
The hotel is conveniently located just off the M4, making it easy to reach and positioned near local attractions.
Dining
5.0
The dining experience left much to be desired with poor-quality food and slow service, particularly during busy events.
Facilities
5.0
The facilities, including the bar and spa area, seemed understaffed and struggled to meet guest demand, which was disappointing.
Harper
United Kingdom,
February
2025
7.0/10
I had a mixed experience at this hotel. The location was absolutely perfect for beach access, and I appreciated the clean garden facilities for my dog. However, the noise from the wedding party and the discomfort of the bed really affected my sleep during the stay. While the staff were accommodating, the restrictions around dog-friendly areas were a bit unclear. The room decor was nice, but there was definitely room for improvement.
Rooms
6.0
The rooms were a good standard, nicely refurbished but the bed was uncomfortable with only two pillows provided.
Service
7.0
The staff were generally friendly and accommodating, but there were some inconsistencies with communication regarding dog policies.
Location
9.0
The hotel is in a fantastic location, perfect for accessing nearby beaches and local attractions.
Dining
6.0
The dining experience was a bit lacking in clarity about dog policies in the bar area.
Facilities
Liam
United Kingdom,
December
2024
7.4/10
I had a lovely time at the hotel with its clean and friendly environment, and the staff was incredibly helpful. The room was spacious and comfortable, which added to my enjoyment. However, I did face some issues with noise from the floor above and the hot tub in the spa was out of order during my visit. Overall, a nice place for a short getaway.
Rooms
8.0
The room was spacious, very clean, and the bed was really comfortable, although noisy at times due to creaky floorboards from above.
Service
9.0
The staff were brilliant and very sociable, always ready to help with any issues I had.
Location
9.0
The hotel is ideally located, close to beaches which is great for dog lovers like me.
Dining
5.0
The breakfast could use improvement as it was a bit disappointing in terms of options and quality during peak hours.
Facilities
6.0
The spa facilities were decent but I was let down that the hot tub was broken, affecting my relaxation plans.
Clean environment
Noisy upstairs
David
United Kingdom,
December
2024
6.8/10
Overall, my stay at this hotel was quite mixed. The rooms were spacious and comfortable, which was a plus for my family. The staff were very accommodating and helpful during our stay. However, the dining experience left much to be desired, especially when it came to breakfast options and charges that felt unclear. The pool area was lovely, but there were some limitations with timing for the children's pool.
Rooms
7.0
The room was clean and spacious, perfect for our family of four. However, the decor felt a bit on the dark side, and we struggled with the heat despite setting the temperature to the lowest possible.
Service
6.0
While most staff were friendly and accommodating, my experience with resolving a billing issue was frustrating. I felt like I was not given the support I needed during a stressful situation.
Location
8.0
The hotel is conveniently located, allowing easy access to local attractions, which was a bonus for us during our stay.
Dining
5.0
I found the dining experience disappointing, with limited breakfast options that didn't meet expectations, especially considering the evening meal selections had some good variety.
Facilities
8.0
The pool area was enjoyable and well-kept, providing a nice way to relax together as a family. However, the children's pool hours were a bit too restrictive for us.
Grace
United Kingdom,
November
2024
6.0/10
My recent stay at the hotel was quite mixed. While the staff was friendly and accommodating, the overall experience was disappointing due to the poor condition of the room and some mismanagement during my spa visit. The location was decent, but I wouldn't recommend it if you're looking for a reliable spa experience.
Rooms
5.0
I was initially placed in a room that was incredibly outdated and not at all what I expected for a Bridal Suite. After downgrading, the new room was slightly better, but still had issues. Overall, the decor left much to be desired.
Service
5.0
While some staff members were friendly, the overall service experience felt rushed and disorganized, especially during my spa treatment.
Location
7.0
The hotel was situated about a mile from the train station, which made it convenient enough for getting around.
Dining
6.0
The dining experience was decent when it came to the afternoon tea; however, there were delays and confusion about what was included in the package.
Facilities
6.0
The spa facilities seemed well-equipped, but I faced issues accessing them, and the presence of barking dogs was quite distracting.
Friendly staff
Outdated room decor
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP13.95 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, Romanian, Polish, Welsh
Year renovated:
2011
Number of rooms:
75
Former name
BEST WESTERN Heronston Hotel
FAQs
About Best Western Premier Heronston Hotel & Spa
Is parking available at Best Western Premier Heronston Hotel & Spa?
Free private parking is available on-site without the need for a reservation.
What leisure facilities are available at Best Western Premier Heronston Hotel & Spa?
The hotel features an indoor heated pool, a fully equipped gym, and spa treatment rooms.
What dining options are available at Best Western Premier Heronston Hotel & Spa?
On-site dining includes Crane Restaurant and Ewennys Bar & Grill, serving local specialties and light meals.
How far is Best Western Premier Heronston Hotel & Spa from Cardiff?
The hotel is approximately 35 km from Cardiff.
Are there family-friendly amenities available at Best Western Premier Heronston Hotel & Spa?
Families can enjoy free breakfast for up to 2 children aged 12 years and under when sharing with two adults who have purchased breakfast.
What are some nearby attractions to Best Western Premier Heronston Hotel & Spa?
Nearby attractions include the Glamorganshire Heritage Coastline, St Fagans National History Museum, and Coity Castle.
Does Best Western Premier Heronston Hotel & Spa offer Wi-Fi?
Free Wi-Fi is available in all rooms.
What services can guests expect at Best Western Premier Heronston Hotel & Spa?
Services include a 24-hour reception, express check-in/out, laundry services, and wellness treatments.
Is there a gym available at Best Western Premier Heronston Hotel & Spa?
Yes, the hotel has a fully equipped gym available for guests.
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Best Western Premier Heronston Hotel & Spa
7.7
1.3
km from center
81 US$
90 US$
per nightMobile-only price
